UpSky

Get in Touch

Have questions about UpSky? Need help with your monitoring setup? We're here to help you succeed.

Contact Methods

Email Support
Get help via email

support@upsky.dev

Within 24 hours
Live Chat
Chat with our team

Available 9 AM - 6 PM EST

Instant response
Help Center
Browse our documentation

Self-service support

24/7 available
Our Promise
Response Time< 24 hours
Resolution Rate98.5%
Satisfaction4.9/5 ⭐
Send us a Message
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Frequently Asked Questions

How quickly do you respond to support requests?

We typically respond to all support requests within 24 hours, often much sooner during business hours.

Do you offer phone support?

Currently, we provide support via email and live chat. Phone support is available for enterprise customers.

Can you help with custom monitoring setups?

Our team can help you configure complex monitoring scenarios and integrations.

Is there a knowledge base or documentation?

Yes, we have comprehensive documentation and tutorials available in our help center.